About the Business
The Lock Genie 24 Hour Locksmiths in Chippenham offer professional locksmith services throughout Chippenham, Wiltshire and the surrounding areas. Our experienced and trained engineers are able to respond to your call quickly and professionally.
Being there when you need us! If you need a locksmith or auto locksmith in Chippenham or Wiltshire, then call The Lock Genie. There is no callout charge and we offer free quotes and advice.
Our 24 hour locksmiths will respond to your emergency in a fast, efficient manner to get your problem resolved as quickly and with as little stress as possible, no matter where in Chippenham or Wiltshire you are based. We can supply, install, open, repair and replace almost any lock. An extensive range of locks are carried in the engineers van ensuring that replacements/ repairs can be carried out on the spot.
Reviews
Location & Hours
69 Kellaways
Dorian Pascoe
16 Apr, 2024
Chippenham, WiltshireTruly an awful experience - rude, incompetent and unhelpful. I spoke to Tony at Lock Genie, by phone, to enquire about a simple door lock repair and informed him of my location and requirements. He told me he had other jobs on and a medical appointment - and that he didn't know when he could make it that day. I asked him if he could provide a rough time window, and he said he could not (which seemed strange, as medical appointments are usually scheduled) - but would call me later. I said not to worry and that I would find someone else - and I booked an alternative locksmith. Tony then called saying he couldn't find my house, but didn't identify himself. I directed him to the door, not realising he was NOT the locksmith I booked. He arrived, was immediately rude and had an unpleasant, grumpy manner. He "jimmied" the door open with a paint scraper and brute force, glanced at it and told me it couldn't be fixed without a carpenter and that I would just have to leave the door wedged open with a bit of wood; it is my elderly mother's house, didn't seem like an acceptable resolution to me...!!