Berkshire Expert Locksmiths

Customer Service:

For all of us at Locksmith Reading, excellent customer service has always been one of the most cherished attributes, for our business success and more importantly for our customers satisfaction. Therefore we find it quite surprising to hear about many other companies who do not treat their customers with the same degree of attention and care. Some might even take advantage of their clients financial state or wellbeing. At Locksmith Reading we firmly believe that this kind of malpractice has to end and companies that are not using their powers to actively abolish this kind of behavior are directly or indirectly part of the problem.

Furthermore, it is important to note, not manipulating customers is not part of a good customer service, it is merely essential good manners and not a part of any kind of service. We are committed to maintaining open communication with our clients, we make it easy for our clients to contact us at every hour of every day, through our always-open phone line. We encourage our customers to contact us whenever they please, with any query they have about their lock systems or any other service we provide. It is highly important for us to do so.

As a gesture of appreciation to the good people of Reading and Berkshire, for their support and goodwill, demonstrated throughout over 4 years of our business activity.Running a successful business for such a long period of time may is naturally linked to financial growth. However, it’s important to note that, we would and have always preferred to focus our efforts on building our services and expanding our loyal customer base, rather than just thinking about our monetary gains. Keeping these work ethics, we can proudly say that when it comes to improper business practice or cutting corners, we always make the effort to do the best for our customer and keep them satisfied, and we’ve been doing so for over 4 years!